Insurance and Billing
Carolina Kids currently accepts most plans offered by the insurance carriers listed below:
- Blue Cross & Blue Shield
- Blue Value
- Cigna (Effective 1/1/2021, we will no longer participate in Connect)
- Duke Select (we can file but we are not a Duke preferred provider)
- United Healthcare
We currently do not accept new Medicaid, NC Healthchoice, Christian Care Ministries, Bright Healthcare, or Tricare.
If you are a patient searching for a practice that accepts new Medicaid, please see this DHHS list.
We currently do not accept any Ambetter, or international policies (such as GeoBlue). If your policy has changed, please check with our office prior to any appointments.
While your carrier may be listed above, due to constant changes in healthcare plans, we cannot guarantee that we are in network with your specific plan or able to submit claims on your behalf.
See our Insurance and Billing 101 for more information.
Many insurance plans apply deductibles/co-insurance to testing or procedures performed during your visit. Separate codes are used for add-on items and are not included with the exam, even if performed at a scheduled well-exam. See our parent handout on Deductibles/Co-Insurance for more information.
Is your child uninsured and you need help obtaining an insurance policy?
The N.C. Department of Insurance offers assistance to families with finding, choosing, and obtaining insurance.
List of Insurers Offering Individual Health Insurance (link updated 3/23/21)
We accept checks, cash, or credit cards. Please call and speak to our office staff if you have any billing questions.
Medicaid Transformation has resumed
Open enrollment for beneficiaries is 3/15/21 to 5/14/21. Carolina Kids has contracted with the UnitedHealthcare Community Plan and Wellcare so we may continue to see our existing Medicaid patients.
For more information, please visit the following website: